Terms of Sales

PREAMBLE

This site is operated by the company STUDIO BOHEME PARIS SAS, having its registered office at 517 Chemin de la Trévaresse - 13770 Venelles – France and registered in the trade and companies register of Aix en Provence under number 827 453 085.

These general conditions of sale apply to all orders placed with the company STUDIO BOHEME PARIS for all items and services offered on the site fr.studioboheme-paris.com by non-commercial individuals. Consequently, the fact for any person to order a product offered for sale on the STUDIO BOHEME PARIS website implies full acceptance of these general conditions of sale, of which the Customer acknowledges having read prior to his order.

STUDIO BOHEME PARIS reserves the right to modify these general conditions of sale at any time. Nevertheless, the General Conditions of Sale applicable to the order placed by a Customer on the STUDIO BOHEME PARIS Site are those accepted by the Customer at the time of placing his order.

ARTICLE 1: ENTIRETY

These General Conditions express the entirety of the obligations of the parties. In this sense, the Customer is deemed to accept without reservation all the provisions provided for in these general conditions of sale. STUDIO BOHEME PARIS undertakes for its part to respect its role as a reseller under the said conditions.

ARTICLE 2: PURPOSE

The purpose of these General Conditions is to define the rights and obligations of the parties in the context of the online sale of goods and services offered by the company STUDIO BOHEME PARIS to the Customer, from the order to the delivery, including payment and the use of services made available by STUDIO BOHEME PARIS.

ARTICLE 3 : CHAMP D'APPLICATION

These General Conditions govern the sale of products on the day the order is placed by the customer. They apply to all ordering methods offered by STUDIO BOHEME PARIS.

ARTICLE 4: ORDER

ABILITY TO CONTRACT

Any Customer declares to have the capacity to contract under the conditions described below, that is to say to be an emancipated minor or to be of legal majority and not to be protected within the meaning of article 488 of the Civil Code.

STUDIO BOHEME PARIS reserves the right to refuse any Order from a Customer with whom a dispute exists or appears during the processing of an Order, in particular a payment dispute.

ACCEPTANCE OF THE CONDITIONS BY THE CUSTOMER

These Conditions can be read directly on the fr.studioboheme-paris.com website. At the Customer's request, they can also be sent by e-mail.

The fact for the Customer to tick the box "I accept the general conditions of sale", before proceeding to the secure payment, constitutes an irrevocable acceptance which can only be called into question in the cases exhaustively provided for in these general conditions of sale. sale under the paragraph "right of withdrawal". The Customer acknowledges by this act to have read and understood these Conditions and to accept them.

PLACING AN ORDER

Individual Customers can place their order with STUDIO BOHEME PARIS online 24 hours a day, 7 days a week.

The ordering process consists of 6 successive steps. Once the selection of products has been made, and the basket has been validated, the Customer must:

- clearly identify the products selected with the options of colors, sizes, ... indicated on the site fr.studioboheme-paris.com;

- indicate the quantities requested;

- identify himself either by entering his email address and password which are strictly personal to him, or by mentioning all the information usually requested for online registration;

- clearly indicate the information necessary for the delivery. This concerns in particular the precise delivery address as well as any restrictions on the accessibility of the place of delivery (building, floor, digicode, etc.);

- indicate the delivery method chosen;

- finally, indicate the method of payment chosen.

Once the mode of payment has been selected, the Customer must proceed to the payment of his order on the secure interface, which will formalize in a firm and definitive manner the sales contract which binds him to STUDIO BOHEME PARIS.

Any order implies acceptance of the prices and description of the products available for sale. Any dispute on this point will take place within the framework of a possible exchange and the guarantees mentioned below.

In all cases, the online provision of the credit card number and the final validation of the order by the Customer will constitute proof of the order and payment of the sums for the products selected in the order. This validation is worth signature and acceptance of all the operations carried out on the site fr.studioboheme-paris.com.

ORDER CONFIRMATION

An e-mail is automatically sent to the customer to confirm the order taking provided that the e-mail address indicated in the registration form does not contain an error.

The Customer must verify the completeness and conformity of the information he provides to STUDIO BOHEME PARIS. The latter cannot be held responsible for any input errors and the consequences in terms of delay or delivery error. In this context, all costs incurred for reshipment will be borne by the Customer.

ORDER TRACKING

The Customer may at any time consult the status of his order by consulting the "My account" section on the fr.studioboheme-paris.com website. This follow-up allows the Customer to know the processing status of his order, but also the shipping or delivery status of his packages. This last delivery follow-up is carried out in interface with the carriers' Internet means of follow-up. STUDIO BOHEME PARIS cannot therefore be held responsible for unavailability or errors that may affect the information provided by its carriers. STUDIO BOHEME PARIS nevertheless strives to make this information as clear as possible and to make the transport with its carriers as reliable as possible. The Customer may at any time contact STUDIO BOHEME PARIS customer service to be informed of the status of his order.

PROOF OF ORDER

The computerized registers, kept in the computer systems of the company STUDIO BOHEME PARIS under reasonable security conditions, will be considered as proof of communications, orders and payments between the parties.

Archiving of purchase orders and invoices is carried out on a reliable and durable medium that can be produced as proof.

ARTICLE 5: PRODUCT INFORMATION

PRODUCT CHARACTERISTICS

The information, characteristics, photographs and graphics presented on the sites or in the e-mails sent by STUDIO BOHEME PARIS are given for information only. In particular, the difference in perception of shapes and colors between the photographs or graphics presented and the products cannot engage the responsibility of STUDIO BOHEME PARIS. STUDIO BOHEME PARIS will do its best to ensure that the photographic representation of the products on the fr.studioboheme-paris.com site is as accurate as possible. It is nevertheless possible that the perception of the product(s) does not fully correspond to the products. The products are presented in photography sometimes with other products. The description will mention what is or is not part of the product.

STUDIO BOHEME PARIS will not incur any liability for any consequential damages as a result of these presents, including in particular for operating loss, loss of profit, loss of opportunity, damages or costs, which may arise from the purchase of products. STUDIO BOHEME PARIS cannot be held responsible for any loss of data, files or damage defined in the previous paragraph.

PRODUCT AVAILABILITY

STUDIO BOHEME PARIS undertakes to honor orders received only within the limits of available product stocks. In the absence of availability of the Product(s), STUDIO BOHEME PARIS undertakes to inform the Customer as soon as possible. STUDIO BOHEME PARIS reserves the right to modify the assortment of products.

Availability may vary within the same day depending on the level of sales. STUDIO BOHEME PARIS updates availability very frequently. In case of unavailability of products, STUDIO BOHEME PARIS will notify the Customer by email.

The unavailability of a product is mentioned on the page of the product concerned and in the summary of the basket.

STUDIO BOHEME PARIS cannot be held responsible for the non-performance of the contract concluded in the event of out of stock or unavailability of the product, force majeure, disruption or total or partial strike, in particular of postal services and means of transport and/or communications. , flood, fire.

ARTICLE 6: PRICE

The prices are indicated in euros, all taxes included, and are only applicable on the date the order is sent by the Customer.

The prices displayed on the site are subject to change at any time.

The prices do not take into account delivery costs, gift wrapping costs, any promotional offers and personal reductions, indicated before the final validation of the order.

The prices take into account the French VAT applicable on the day of the order and any change in the legal VAT rate will be automatically reflected in the price of the products presented on the site, on the date stipulated by the decree of application. However, prices cannot be changed once the Customer's order has been placed. Similarly, if one or more taxes or contributions, in particular environmental, were to be created or modified, up or down, this change may be passed on to the selling price of the items present on the fr.studioboheme-paris.com site.

Orders to countries outside the European Union are not subject to French VAT. The prices indicated on the site for these orders are excluding VAT and therefore do not take into account the VAT. However, these orders are subject to any taxes and customs fees of the country of destination.

The customer is also responsible for checking the possibilities of importing the products ordered with regard to the law of the country of delivery. We recommend contacting the Customs Service for more information.

ARTICLE 7: PAYMENT

MEANS OF PAYMENT

The Customer can pay for his order online by credit card (Carte Bleue, Visa, Eurocard-Mastercard), by Paypal or by bank transfer. The Customer guarantees the company STUDIO BOHEME PARIS that he has the necessary authorizations to use the method of payment chosen by him, during the validation of the order form. Purchases are debited from the customer's account when the order is processed.

STUDIO BOHEME PARIS implements all necessary means to ensure the security and confidentiality of data transmitted online. For this purpose, the site uses a secure payment method 3D Secure which allows the encryption of your bank details during their transmission over the network. The transaction is carried out via the Crédit Mutuel CIC bank, which alone has the banking information provided on the site at the time of payment.

The company STUDIO BOHEME PARIS reserves the right to suspend any management of order and any delivery in the event of refusal of authorization of payment by credit card on the part of officially accredited bodies or in the event of non-payment. The company STUDIO BOHEME PARIS notably reserves the right to refuse to make a delivery or to honor an order from a Customer who has not fully or partially paid a previous order or with whom a payment dispute is in administration course.

As part of an order verification procedure intended to ensure that no one uses the bank details of another person without their knowledge, the Customer may be asked to send by fax or e-mail to the company STUDIO BOHEME PARIS a copy of an identity document as well as proof of address. The order will only be validated after receipt and verification by our departments of the documents sent. In the absence of receipt of these documents within 15 days following the placing of the order, the latter will be deemed canceled automatically.

INVOICE

The order form that the Customer establishes online or the order confirmation sent by e-mail to the Customer by STUDIO BOHEME PARIS does not serve as an invoice. The Customer has the original invoice in his online account. The invoice is not attached to the package.

STUDIO BOHEME PARIS keeps an electronic copy of each invoice.

In the case of delivery to an address different from the billing address, the invoice is in any case only available in the online order tracking of the Customer's account.

TRANSFER OF OWNERSHIP

STUDIO BOHEME PARIS remains the owner of the Products delivered until full payment by the Customer. The above provisions do not preclude, upon delivery of the Products, the transfer to the Customer of the risk of loss or deterioration of the Products subject to retention of title as well as the damage they may cause.

ARTICLE 8: DELIVERY

DELIVERY AREAS

The geographical delivery area for the offer of the STUDIO BOHEME PARIS store is as follows:

- France and DOM-TOM : mainland, Corsica, Guadeloupe, Guyana, Martinique, Monaco, New Caledonia, French Polynesia, Saint Barthélemy, Saint Martin

- Europe : Germany, Andorra, Austria, Belgium, Bulgaria, Cyprus, Denmark, Spain, Estonia, Finland, Greece, Guernsey, Hungary, Canary Islands, Ireland, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Montenegro, Norway, Netherlands, Poland, Portugal, Czech Republic, Romania, United Kingdom, Serbia, Slovakia, Slovenia, Sweden.

- United Kingdom and Switzerland.

- World : Argentina, Australia, Bahrain, Brazil, Canada, China, South Korea, Israel, Japan, Lebanon, New Zealand, Reunion, Singapore, Taiwan, Turkey and USA

The Customer can contact the STUDIO BOHEME PARIS customer service for more information on the delivery conditions in a specific country in the world.

Orders to countries outside the European Union are not subject to French VAT. However, they are subject to any taxes and customs fees in the country of destination. These costs and the related formalities are the responsibility of the customer/recipient. They are to be paid directly to the carrier upon delivery.

DELIVERY SERVICES

The products are delivered to the address indicated by the Customer on the order form. The Customer must verify the completeness and conformity of the information he provides to STUDIO BOHEME PARIS. The latter cannot be held responsible for any input errors and the consequences in terms of delay or delivery error. In this context, all costs incurred for the reshipment of the order will be entirely the responsibility of the Customer.

STUDIO BOHEME PARIS cannot be held responsible for delays in delivery due to errors or disruptions attributable to carriers (including in particular in the event of a total or partial strike, in particular of postal services and means of transport and/or communications).

SHIPPING TIMES

Orders placed online via the fr.studioboheme-paris.com site are collected every day from Monday to Friday, except public holidays. The processing and preparation time for an order is 1 to 3 working days. Upon receipt of the shipping confirmation email, the Customer can take into account the delivery times of the carriers announced below.

STUDIO BOHEME PARIS informs its Customers that these shipping times do not include Saturdays, Sundays and public holidays.

An e-mail is automatically sent to the Customer when the Products are shipped, provided that the e-mail address indicated in the registration form does not contain an error.

TRANSPORT TIMES

Transport times depend on the carrier chosen by the Customer and the place of delivery.

STUDIO BOHEME PARIS informs Customers of the deadlines announced by the chosen carrier, for information only. The shipping costs are calculated according to the country of delivery at the time of the basket and are definitively confirmed according to the mode of transport and the delivery destination chosen, before the final validation of the order.

However, STUDIO BOHEME PARIS informs its Customers that the announced deadlines do not include Saturdays, Sundays and public holidays.

DELIVERY TIME

Delivery times can be as follows:

- If the products are available, the delivery time is equal to the time indicated when taking the order in the delivery mode section.

DELIVERY MEANS IN METROPOLITAN FRANCE

Delivery by Mondial Relay (usually observed time of 48 hours)

This delivery method allows the customer to receive his package in the Mondial Relay closest to his home within 24 to 72 hours from Tuesday to Saturday excluding public holidays. The order must be placed Monday to Friday before 11 a.m. for delivery from the next day after noon (except public holidays). Orders placed from Friday afternoon to Sunday inclusive, will be delivered from Tuesday afternoon. The customer is notified by e-mail as soon as the parcel arrives in the Mondial Relay. The package remains available for 10 working days and 14 calendar days. Beyond this period, the package will be returned to our warehouse.

Standard delivery by Colissimo (usually observed time of 48 hours)

This method of delivery allows the Customer to receive his package within 48 hours of dispatch thanks to the Post Office and the Colissimo service (excluding order processing and preparation time which can take from 1 to 2 days). Deliveries are made from Monday to Saturday morning, except public holidays. The costs incurred for this option depend on the total weight and volume of the items ordered.

The parcel is taken care of by the Post Office and delivered to the delivery address indicated by the Customer. In the event of absence during delivery, a transit advice note is left at the delivery address indicated by the Customer, which allows the latter to collect their package from the nearest post office. Parcels are kept pending at the Post Office for 15 calendar days. In the event of non-collection within the time limits set by the carrier, the products will be returned to STUDIO BOHEME PARIS, which reserves the right to refund the price of the products, the shipping costs remaining the responsibility of the Customer.

Express delivery by Chronopost (usually observed time of 24 hours)

This delivery method allows the Customer to receive his package within 24 hours of dispatch thanks to Chronopost (excluding order processing and preparation time which can take 1 to 2 days). Deliveries are made from Monday to Friday, except public holidays. The costs incurred for this option depend on the total weight and volume of the items ordered.

The parcel is taken over by Chronopost and delivered against signature to the delivery address indicated by the Customer. The Customer must ensure that when ordering, he correctly informs the conditions of access to the place of delivery (code, building, floor, door, etc.), as well as a telephone number where the Customer can be easily reached. In case of absence, a transit advice note is left at the delivery address indicated by the Customer, which allows the latter to collect his package at the address and according to the methods indicated by the carrier. Parcels are kept pending at the Post Office for 15 calendar days. In the event of non-collection within the time limits set by the carrier, the products will be returned to STUDIO BOHEME PARIS, which reserves the right to refund the price of the products, the shipping costs remaining the responsibility of the Customer.

The delivery times that we indicate are indicative and those generally observed. No refund of shipping costs will be made in the event of delivery within a longer period than those indicated.

MEANS OF DELIVERY OUTSIDE METROPOLITAN FRANCE

In Europe and abroad, delivery is made via various carriers: Colissimo, Chronopost, UPS, etc. The costs incurred depend on the country of destination, the weight and the total volume of the items selected. The costs and deadlines are indicated to the Customer before the final validation of his order.

DELIVERY PRICE

France

Orders lower than 100€ :

Standard - home delivery without signature : 6,9€

Standard - home delivery with signature: 8€

Standard - delivery to a collection point Mondial Relay : 4,9€

Orders over 100€ :

Standard -home delivery without signature : 4€

Standard - home delivery with signature : 5€

Standard - delivery to a collection point Mondial Relay: FREE shipping

Express - home delivery : 10€

UE Zone

9,9€, FREE shipping for orders over 180€.

Belgique, Luxembourg

Standard - home delivery with signature: 9,9€

Standard - delivery to a collection point Mondial Relay: 5,9€, FREE shipping for orders over 100€.

Allemagne

Standard - home delivery with signature: 9,9€, FREE shipping for orders over 150€

Standard - delivery to a collection point Paket shop (commande<100€) : 7,5€

Standard - delivery to a collection point Paket Shop (commande>100€) : 3,9€

Espagne

Standard - home delivery with signature: 9,9€, FREE shipping for orders over 150€

Standard - delivery to a collection point Punto Pack (commande<100€) : 6,5€

Standard - delivery to a collection point Punto Pack (commande>100€) : 3,9€

Royaume-Uni

Standard - home delivery with signature: 11 GBP, FREE shipping for orders over 155 GBP.

Suisse

Standard - home delivery with signature: 14 CHF, FREE shipping for orders over 220 CHF.

Australie

International express shipping - home delivery : 25$, FREE shipping for orders over 300$.

Canada

International express shipping - home delivery: 25$, FREE shipping for orders over 250$.

Corée du Sud

International express shipping - home delivery: 20800KRW, FREE shipping for orders over 326000KRW.

Japon

International express shipping - home delivery: 2375JPY, FREE shipping for orders over 38001JPY.

Taiwan

International express shipping - home delivery: 769TWD, FREE shipping for orders over 8730TWD.

USA

International express shipping - home delivery: 16$, FREE shipping for orders over 180$.

International

International express shipping - home delivery : 22€, FREE shipping for orders over 250€.

CONDITIONING

The products are packaged in such a way as to comply with the transport standards in force, and to ensure optimal protection of the products during their delivery. The Customer is asked to respect these same standards when returning a product, whether during after-sales service, or when returning for convenience. In the event of a product return, if we find that the product is returned to us damaged due to insufficient quality packaging, STUDIO BOHEME PARIS may decide to only partially reimburse the product or refuse to reimburse it in the event of impossibility of resale in the state.

CUSTOMER RESPONSIBILITY FOR VERIFICATION OF PACKAGES UPON RECEIPT

STUDIO BOHEME PARIS reminds that it is the Customer's responsibility to inspect their packages upon receipt in the presence of the delivery person and to immediately notify the carrier and STUDIO BOHEME PARIS customer service of any anomaly noted (shock, damaged package, delivery date not in accordance with the normal deadlines of the delivery service.In the event that such mentions have not been made on the delivery slip presented to the Customer by the carrier, no complaint relating to the condition of the package(s) could be accepted. posteriori by STUDIO BOHEME PARIS.

DELIVERY DELAYS RELATED TO THE CARRIER

In the case of a delay in delivery in relation to the deadlines announced by the carriers, the Customer must first contact the carrier or its distribution office in the case of La Poste, to see if the package is not pending. If necessary, the Customer may contact STUDIO BOHEME PARIS Customer Service by telephone or e-mail to open a dispute or investigation file to search for the package.

It happens that parcels are misplaced by carriers. The deadlines imposed by the carriers imply that the Customer declares the loss within 10 days of receipt of the shipping notice from STUDIO BOHEME PARIS. Under these conditions, STUDIO BOHEME PARIS is responsible for making the necessary complaints to the carrier concerned. Once the complaint and the opening of an investigation have been made, it may take 3 to 4 weeks to get a return from the carrier.

If the package is found, it will be forwarded immediately to the Customer's home. If the package is not found, the Customer may then request the return of the same product (within the availability period), at the expense of STUDIO BOHEME PARIS, or the reimbursement of the amount paid. If the product(s) ordered were no longer available at that time, STUDIO BOHEME PARIS will reimburse the amount of the products concerned by the carrier's loss.

DAMAGED PARCELS

The Customer must check the condition of the parcel in front of the carrier and make the necessary reservations on the delivery note in the event of partial or total deterioration. In the absence of reservations, the product is deemed accepted by the Customer and cannot be the subject of any dispute concerning its delivery. The Customer must inform STUDIO BOHEME PARIS by e-mail as soon as possible, so that STUDIO BOHEME PARIS can take the necessary measures as soon as possible.

ARTICLE 9: RIGHT OF WITHDRAWAL, RETURN AND EXCHANGE

In the context of distance selling (without the simultaneous physical presence of the parties), the Customer has, in accordance with Articles L 121-18 and following of the French Consumer Code, a period of fourteen clear days to exercise his right of withdrawal. without having to pay penalties, with the exception of the cost of returning the products concerned. This period runs from the day of receipt of the goods by the Customer.

The return request can be made by contacting STUDIO BOHEME PARIS customer service, using the contact form, or by email (contact@studioboheme-paris.com), which will inform the Customer of the procedures to follow.

STUDIO BOHEME PARIS suggests that the Customer return their products by registered mail or with additional insurance, guaranteeing them, where applicable, compensation for the products up to their actual market value in the event of spoliation or loss of that commodity. In all cases, the return is made at the Customer's risk. It will be the customer's responsibility to retain any proof of return. Return costs are the responsibility of the customer.

All products on the site can be returned, except those marked to the contrary. Returned products must be intact, in perfect condition for resale, in their original packaging. They must not have been worn or used, nor have suffered any damage, however minimal, and in a state of perfect cleanliness. Any product that is damaged, incomplete, or whose original packaging is damaged, will not be refunded or exchanged.

This right of withdrawal is exercised without penalty, with the exception of transport costs which remain the responsibility of the Customer. In the event of the exercise of the right of withdrawal, the Customer may request reimbursement of the sums paid. The refund does not include postage or return costs. In the event of a refund request, STUDIO BOHEME PARIS will make every effort to reimburse the Customer within 30 days. The customer can also receive a credit for the sums paid to be used on a future order. The credit note is valid for 6 months and available online in the customer's account. It can be combined with other promotions and sales. The credit note includes the initial shipping costs for the return of clothing and accessories for Metropolitan France.

ARTICLE 10: GUARANTEES

All products benefit from the legal warranty system, provided that use has been normal and maintenance advice has been followed.

If there are defects in the goods you have purchased, STUDIO BOHEME PARIS complies with all legal regulations in terms of warranty.

The products benefit from the legal guarantee of conformity (article L 217-3 and following of the Consumer Code) and the guarantee against hidden defects (article 1641 and following of the Civil Code). Any warranty is excluded in the event of damage of external origin or consecutive to misuse, improper use, negligence or lack of maintenance on the part of the Customer, as in the event of normal wear and tear of the product.

Article L217-3

The seller delivers goods that comply with the contract and with the criteria set out in article L. 217-5.

He responds to defects of conformity existing at the time of delivery of the goods within the meaning of Article L. 216-1, which appear within a period of two years from this.

In the case of a contract for the sale of goods containing digital elements:

1° When the contract provides for the continuous supply of digital content or a digital service for a period less than or equal to two years, or when the contract does not determine the duration of supply, the seller is liable for the lack of conformity of this digital content or this digital service which appears within a period of two years from the delivery of the goods;

2° When the contract provides for the continuous supply of digital content or a digital service for a period of more than two years, the seller is liable for any lack of conformity of this digital content or this digital service which appears during the period during which it is provided under the contract.

For such goods, the applicable deadline does not deprive the consumer of his right to updates in accordance with the provisions of Article L. 217-19.

The seller also responds, during the same periods, for lack of conformity resulting from the packaging, the assembly instructions, or the installation when this has been charged to him by the contract or has been carried out under his responsibility. , or when the incorrect installation, carried out by the consumer as provided for in the contract, is due to gaps or errors in the installation instructions provided by the seller.

This warranty period applies without prejudice to Articles 2224 and following of the Civil Code. The starting point for the prescription of the consumer's action is the day of knowledge by the latter of the lack of conformity.

Article L217-4

The good is in conformity with the contract if it meets in particular, where applicable, the following criteria:

1° It corresponds to the description, type, quantity and quality, in particular with regard to functionality, compatibility, interoperability, or any other characteristic provided for in the contract;

2° It is suitable for any special use sought by the consumer, made known to the seller at the latest at the time of the conclusion of the contract and which the latter has accepted;

3° It is delivered with all the accessories and installation instructions, which must be supplied in accordance with the contract;

4° It is updated in accordance with the contract.

Article L217-5

I.- In addition to the contract compliance criteria, the good is compliant if it meets the following criteria:

1° It is specific to the use usually expected of a good of the same type, taking into account, if applicable, any provision of European Union law and national law as well as all technical standards or, in the absence of such technical standards, specific codes of conduct applicable to the sector concerned;

2° Where applicable, it has the qualities that the seller presented to the consumer in the form of a sample or model, before the conclusion of the contract;

3° Where applicable, the digital elements it contains are provided according to the most recent version available at the time of the conclusion of the contract, unless the parties agree otherwise;

4° Where applicable, it is delivered with all the accessories, including the packaging, and the installation instructions that the consumer can legitimately expect;

5° Where applicable, it is provided with the updates that the consumer can legitimately expect, in accordance with the provisions of Article L. 217-19;

6° It corresponds to the quantity, quality and other characteristics, including in terms of durability, functionality, compatibility and safety, which the consumer can legitimately expect for goods of the same type, having regard to the nature property as well as to public statements made by the seller, by any person upstream in the chain of transactions, or by a person acting on their behalf, including in advertising or on labeling.

II.-However, the seller is not bound by any public declarations mentioned in the preceding paragraph if he demonstrates:

1° That he did not know them and was not legitimately in a position to know them;

2° That at the time of the conclusion of the contract, the public declarations had been rectified under conditions comparable to the initial declarations; Where

3° That the public declarations could not have had any influence on the purchase decision.

III.-The consumer may not dispute conformity by invoking a defect concerning one or more particular characteristics of the goods, of which he has been specifically informed that they deviate from the conformity criteria set out in this article, a deviation to which he has expressly and separately consented upon conclusion of the contract.

Article 1641 of the Civil Code : the seller is bound by the guarantee on account of the hidden defects of the thing sold which render it unfit for the use for which it is intended, or which so diminish this use that the buyer would not have acquired it, or n would have paid a lesser price for them, if he had known them.

The Customer requesting the benefit of the legal guarantee of conformity or hidden defects must then return the item within the aforementioned time STUDIO BOHEME PARIS accompanied by an explanatory letter.

In the event of the return of a defective or non-compliant product, after STUDIO BOHEME PARIS has noted the defectiveness or non-compliance of the product, STUDIO BOHEME PARIS will reimburse the Customer for the price of the item(s) concerned, the return costs, and , if returning the entire order, the shipping costs.

STUDIO BOHEME PARIS reminds Customers that within the framework of the legal guarantee of conformity:

- They have a period of two (2) years from the delivery of the goods to act; ;
- They can choose between repairing or replacing the good, subject to the cost conditions provided for in article L. 217-9 of the Consumer Code;
- It is exempted from providing proof of the existence of the lack of conformity of the good during the twenty-four (24) months following the delivery of the good.

Also the Customer can decide to implement the guarantee against hidden defects of the thing sold within the meaning of article 1641 of the Civil Code and in this case, he can choose between the resolution of the sale or a reduction of the selling price. in accordance with article 1644 of the Civil Code.

In accordance with Article 4 of Decree No. 78-464 of March 24, 1978, the provisions hereof cannot deprive the Customer of the legal guarantee which obliges the professional seller to guarantee him against all the consequences of hidden defects of the thing sold. .

The Customer is expressly informed that the company STUDIO BOHEME PARIS is not the manufacturer of the products presented within the framework of the website fr.studioboheme-paris.com, within the meaning of law n ° 98-389 of May 19, 1998 and relating liability for defective products.

Consequently, in the event of damage caused to a person or property by a defective product, only the responsibility of the manufacturer of the latter may be sought by the Customer, on the basis of the information appearing on the packaging of the said product. In addition, the company recalls that the products, services and information offered by STUDIO BOHEME PARIS do not in any way replace the constant vigilance of adults.

STUDIO BOHEME PARIS cannot be held liable in the event of non-compliance with the legislation of the country where the products are delivered. It is up to the customer to check with the local authorities the possibilities of importing or using the products or services that you plan to order.

ARTICLE 11: RESPONSIBILITY

The products offered comply with the French legislation in force and the standards applicable in France. STUDIO BOHEME PARIS cannot be held liable in the event of non-compliance with the legislation of the country where the product is delivered. It is up to the Customer to check with the local authorities the possibilities of importing or using the products you plan to order.

STUDIO BOHEME PARIS cannot be held liable for inconveniences and damages relating to the use of the Internet network, such as, in particular, a break in the service, the presence of computer viruses or external intrusions and more generally all cases qualified as force majeure or of third parties by the courts.

Hypertext links may refer to sites other than the fr.studioboheme-paris.com site. STUDIO BOHEME PARIS disclaims all liability in the event that the content of these sites contravenes the legal and regulatory provisions in force.

ARTICLE 12: FORCE MAJEURE

Neither party will have failed in its contractual obligations, insofar as their execution is delayed, hindered or prevented by a fortuitous event or force majeure.

Will be considered as fortuitous event or force majeure any irresistible facts or circumstances, external to the parties, unforeseeable, inevitable, independent of the will of the parties and which cannot be prevented by the latter, despite all reasonably possible efforts.

The party affected by such circumstances will notify the other within ten working days following the date on which it becomes aware of them.

The two parties will then come together, within one month, unless this is impossible due to force majeure, to examine the impact of the event and agree on the conditions under which the performance of the contract will be continued.

If the case of force majeure lasts longer than three months, these general conditions may be terminated by the injured party.

Expressly, are considered as cases of force majeure or fortuitous events, in addition to those usually retained by the jurisprudence of French courts and tribunals:

- Total or partial strikes, internal or external to the company, the blocking of means of transport or supplies for any reason whatsoever, governmental or legal restrictions, computer breakdowns, earthquakes, fires, storms, floods, lightning;

- The shutdown of telecommunications networks or difficulties specific to telecommunications networks external to Customers.

ARTICLE 13: PERSONAL DATA

The person responsible for processing Customers' personal data is STUDIO BOHEME PARIS.

The information collected by STUDIO BOHEME PARIS directly from the Customer, within the framework of his registration on the site or during his use of the site is subject to processing for the purpose of managing, monitoring customer orders, delivery of ordered products and communications regarding orders, products, targeted promotional offers.

In accordance with Regulation (EU) 2016/679 relating to the protection of personal data, visitors or Customers of the fr.studioboheme-paris.com site have the following rights over their data: right of access, right of rectification, right erasure (right to be forgotten), right of opposition, right to limit processing, right to portability.

Customers can also define directives relating to the storage, erasure and communication of their personal data after death.

To exercise your rights, please contact contact@studioboheme-paris.com and attach a copy of your identity document.

When registering the Customer or an order, or in the context of other specific operations, STUDIO BOHEME PARIS offers Visitors or Customers to receive its newsletters, promotional offers, and/or to register to be informed of the holding of its exclusive sales. The Visitor or Customer may at any time modify his subscription through his personal account, or through the hypertext link at the bottom of the newsletters received by e-mail.

STUDIO BOHEME PARIS undertakes to effectively take into account changes to subscriptions and unsubscriptions to commercial e-mails distributed by it as soon as possible according to the necessary processing.

STUDIO BOHEME PARIS may also offer its Visitors or Customers to receive promotional offers from its partners. STUDIO BOHEME PARIS may for commercial purposes transmit to commercial partners the identity and contact details of its Users or Customers, only insofar as they have accepted the disclosure of their personal data. Users and Customers can modify their choices at any time on the STUDIO BOHEME PARIS website.

STUDIO BOHEME PARIS informs its Customers that the processing of this personal and/or personal information has been declared to the CNIL under number 1309937 of July 31, 2008.

COOKIE

STUDIO BOHEME PARIS uses data collection systems such as cookies. The cookie is a computer file stored on the hard drive of the user's computer. Cookies make it possible to report a previous visit by the user to the site and to link the user to his personal data left on the site, in particular in the context of identifying the shopping cart.

A cookie may be installed automatically on your browser software during your visits to the STUDIO BOHEME PARIS Site. The cookie is a block of data that does not identify the user but is used to record information relating to the navigation of the latter on the site. You can oppose the registration of these "cookies" by configuring your computer according to the procedures detailed on the site. http://www.cnil.fr.

ARTICLE 14: INTELLECTUAL PROPERTY

All of the content (texts, comments, works, illustrations, images, videos, graphics, sound, etc. including the underlying technologies used) displayed on this site is reserved under copyright as well as under intellectual property and for the whole world. As such and in accordance with the provisions of the Intellectual Property Code, only use for private use is authorized, subject to different or even more restrictive provisions of the intellectual property code. Any other use constitutes counterfeiting and is sanctioned under Intellectual Property without the prior authorization of STUDIO BOHEME PARIS. Any total or partial reproduction of the STUDIO BOHEME PARIS catalog is strictly prohibited.

Anyone with a website wishing to place a simple link on their site directly to the fr.studioboheme-paris.com site must request authorization from STUDIO BOHEME PARIS. An authorization given by STUDIO BOHEME PARIS will in no way constitute an implicit agreement of affiliation and will in no case be given definitively. Upon simple request from STUDIO BOHEME PARIS, this link must be removed.

ARTICLE 15: ENTIRE CONDITIONS

A change in legislation, regulation or a court decision rendering one or more clauses of these General Conditions of Sale null and void shall not affect the validity of these General Conditions of Sale. Such a change or finding could in no way allow the Customer not to respect these General Conditions of Sale.

If a condition was not explicitly mentioned, it would be considered to be governed by the practices in force in the distance selling sector whose companies are headquartered in France.

Relations between the company STUDIO BOHEME PARIS and the Customer are governed exclusively by these conditions to the exclusion of any other condition appearing on the studioboheme-paris.com site.

ARTICLE 16: DURATION AND APPLICATION

These Conditions apply for the entire duration of the online services offered by the company STUDIO BOHEME PARIS. They can be modified at any time by STUDIO BOHEME PARIS. The applicable Conditions are those in force on the date of registration of the order.

ARTICLE 17: TERRITORIALITY AND APPLICABLE LAW

Sales of STUDIO BOHEME PARIS products are subject to French law. In the case of a particular Customer, any dispute relating to the existence, interpretation, execution or termination of the contract concluded between STUDIO BOHEME PARIS and the Customer, even in the event of multiple defendants, will be, failing amicable agreement, the exclusive jurisdiction of the court of the Client's domicile.

STUDIO BOHEME PARIS and the Customer undertake to seek an amicable solution before any legal action before the competent courts.

Under Article L. 612-1 of the Consumer Code " Any consumer has the right to have free recourse to a consumer mediator with a view to the amicable termination of the dispute between him and a professional. ". This covers disputes of a contractual nature, relating to the performance of a contract of sale or supply of services, between a consumer and a professional.

STUDIO BOHEME PARIS adheres to the Service of the e-commerce Mediator of the FEVAD (Federation of e-commerce and distance selling) whose contact details are as follows: 60 Rue La Boétie – 75008 Paris – http://www.mediateurfevad.fr.

In the case of a professional Customer, any dispute relating to the existence, interpretation, execution or termination of the contract concluded between STUDIO BOHEME PARIS and the Customer, even in the event of multiple defendants, will be, failing amicable agreement, the exclusive jurisdiction of the courts of Paris.

Updated on 01/26/2022